Terms & Conditions
Website Content & Usage
By accessing our website, you, the user, agree to the terms and conditions we set out here. These terms and conditions may change at our discretion any time, and without notice. All orders and purchases made through this site are also governed by these terms and conditions.
Use of and orders placed on this website are governed by the laws and the courts of the State of Texas, and by the applicable laws of the United States of America. The user is also responsible for complying with these laws. The United Nations Convention on Contracts for the International Sale of Goods will not apply.
We may correct errors or inaccuracies and change or update information on this website at any time without notice, including prices and item availability. All prices listed are in local dollars and all charges will be processed in local dollars. All prices listed on this site are subject to confirmation. We reserve the right to limit the quantity of items that you may buy. We also reserve the right to cancel orders at our discretion.
We will use commercially reasonable efforts to deliver items as quickly as possible, and within any time indicated. However, we are not responsible for delivery delays beyond our control. We will endeavour to notify users if delivery is delayed. We reserve the right not to deliver to certain addresses.
All textual and graphic content on this site, its organization and presentation, and our organization and domain name are our property, and are therefore copyrighted by us. The materials on this site may not be copied, reproduced, posted, or republished in any way. They may be downloaded, displayed, or printed by the user for non-commercial and lawful personal use only. Otherwise, the republication or use of these materials on any other website without prior written consent from us is prohibited, and all rights are reserved.
The trademarks, logos, and service marks displayed on this site are registered and unregistered trademarks of the Recovery Off Road, LLC, U.S. Off Road and others, and so your own use of them is prohibited.
Images of people used on this site are used with permission or in accordance with applicable law. Reuse of them without permission may violate the privacy and publication rights of those persons.
Using Linked Content
This site provides links to other websites. All those sites are independent from usoffroad.us, and therefore we have no control over, and no liability for, those websites or their contents, or their use. We provide these links for your convenience, and you decide to access them at your own risk.
By submitting content, users warrant that they have full right and authority to submit that content, and that they have sole copyright and proprietary right over that content. Users may not contribute, post or transmit unlawful, defamatory, or threatening material, that which would constitute or encourage criminal offenses, or violate any law. We reserve the right not to publish, or to remove, any content we deem inappropriate for any reason whatsoever.
This website should be accessed and used at your own risk. Though reasonable efforts have been made to ensure the website is current and contains no inaccuracies or errors, no guarantees are made that the website's content will be error-free, accurate, complete or current at all or any times. When a mistake is noticed, we will correct it as soon as possible and make reasonable efforts to notify affected users. This may mean that orders not yet delivered may be canceled.
We are not responsible for lost, incomplete, illegible, misdirected or stolen messages or mail, unavailable connections, failed, incomplete, garbled, or delayed transmissions, online failures, hardware, software, or other technical malfunctions or disturbances, whether or not these circumstances affect, disrupt, or corrupt communications.
You acknowledge that any of our products, including but not limited to our Winch Mount Bumpers, require the removal of the stock bumper tube and by doing so you are removing a crush zone that may reduce the safety of your vehicle in a frontal collision. Our winch mount and bumper products are not meant for on road use and are not approved by any national safety boards, commissions or departments in any way. By purchasing and installing our winch mount and bumper products you accept all risk and liability that may arise from use of these products. We are not responsible for any damages caused by the use or installation of our products.
Recovery Off Road, LLC, U.S. Off Road and our directors and employees are not liable for any damages arising out of or related to access to or use of our products, website, or websites we link to, whether or not these damages are foreseeable and whether or not we have been advised of the possibility, including, without limitation, direct, indirect, special, consequential, incidental or punitive damages.
Recovery Off Road, LLC, U.S. Off Road is not responsible for any duties or taxes you may incur when shipping to a country outside of the United States. You should check with your country's Customs agency to ascertain what duties and taxes you may be liable for.
This agreement between Recovery Off Road, LLC, U.S. Off Road and you, the user, supersedes all prior agreements and understandings pertaining to this subject matter.
Returns & Refunds
We have the right to approve or reject any product returns and/or refunds based on the following criteria:
- Returns must be requested within 7 days of receipt of your order.
- Any and all shipping damage claims must be filed with us no later than 30 days after receipt. We always suggest checking your items upon receipt even if you do not plan on installing until a later date. Do NOT throw away any packaging and take photos of packaging and product if damaged.
- A Return Merchandise Authorization (RMA) must be created before returning any products. You must sign in to your account and request an RMA there.
- Product must be in original packaging and unused. There will likely be a reboxing fee depending upon the product type.
- If powder coated the coating must be undamaged when returned. If it is damaged in any way then we have to re-coat it which costs us to do so.
- All returns, unless shipped in error, must be shipped prepaid back to us. We suggest insuring the shipment as we are not responsible for loss or return shipping damage. A shipping method with a tracking number is highly suggested.
- We do not refund initial order shipping charges if the order has shipped nor credit card processing fees. Processing fees are NOT refunded by most card processors, including ours (PayPal) therefore we are unable refund these fees even if the transaction is refunded within minutes.
- We reserve the right to charge a 20% restocking fee for any return goods to cover repackaging and other costs.
Returns must be sent to our address unless otherwise specified:
U.S. Off Road
1903 FM 1189
Brock, Texas 76087
Privacy & Recovery Off Road, LLC dba U.S. Off Road